News Stay informed about the latest enterprise technology news and product updates.

The sweet sound of lower handheld TCO

One researcher says managed devices can lower TCO by 15%, and a mobile management vendor claims its latest update can extend existing management tools for use with handhelds.

For mobility managers, balancing security and cost often strikes a discordant note, but checking out an overlooked element of IT administration could harmonize this balance.

According to Jack Gold, principal analyst with Northborough, Mass.-based J. Gold Associates, mobile management is an important, but disregarded area for most companies.

It's unfortunate, he said, because a well-managed device can be 10%-15% lower in overall total cost of ownership (TCO) than a non-managed device. And when users are in charge of security, fewer than 5% statistically facilitate simple security on their device.

"Mobile device management and security management need to be transparent to the end user," Gold said.

To that end, Afaria 5.3, the latest version of iAnywhere Solutions Inc.'s management and security software suite, has been updated with several new features aimed at increasing that transparency, including improved patch management capabilities, additional wireless device platform support and security features for handhelds and converged devices.

Afaria 5.3 offers a new integration component that extends Microsoft's Systems Management Server (SMS) 2003 management capabilities to various mobile operating systems -- such as Windows Mobile-based smartphones and BlackBerrys made by Research In Motion Ltd. -- ultimately enabling enterprise-wide device management from a centralized console.

Joe Owen, vice president of engineering at Dublin, Calif.-based iAnywhere, said the suite is designed for flexible security in the central management console.

"Security is a slider bar. You can be so secure [that the device is] practically unusable, and you can leave yourself wide open," Owen explained. "We try to let the IT administrators decide where they want the company to be on that slider bar."

The centrally controlled device settings can now activate configuration sessions using Microsoft's ActiveSync synchronization software, configure GPRS radio settings and set parameters around the applications permitted to run on mobile devices.

For more information

Read more about mobile resource management.

Learn about the growing mobile management market.

On the end-user side, Afaria 5.3's Security Manager component improves user acceptance and usability of security settings. The software also allows enhanced password management, data encryption and device lockdown capabilities.

"The data encryption is done through the management side," Owens added. "Other than the user being required to authenticate themselves to the device, their security experience is transparent."

Though not as robust as offerings from Credant Technologies Inc. and Pointsec, Gold said Afaria's ability to manage base-level security needs within the context of a mobility management suite is a way for companies to start a regimented device security process. He said this is something companies weren't able to do in the past without going to a dedicated security suite.

Available now, Afaria 5.3 ranges from $30 per device to $100 per device, depending on the quantity deployed.

Gold said 5.3's strengths include support for multiple devices and integration with base-level security. However, he said it may be more expensive than some user organizations are willing to pay.

Dig Deeper on BlackBerry operating system and devices

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.