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Problem solve

Get help with specific problems with your technologies, process and projects.

• What smartphone battery tips can help IT improve mobile UX?

  Here are smartphone battery tips to help IT organizations improve mobile device battery life. Find out all the factors that could affect the battery life and how IT can mitigate battery drain. Continue Reading

• How to install root CA certificates on iPhones and iPads

  Apple iPads and iPhones can connect securely to enterprise networks, but IT admins need to install root certificates or CA certificates to the devices first. Continue Reading

• What can IT do to enhance Android security?

  Android is just as secure as its competitors' OSes, but IT should still remain vigilant. Here are three ways to secure Android devices for the enterprise. Continue Reading

• Cloud, SaaS bring identity and access management challenges

  In this Q&A, Identity Automation's co-founder and CEO, James Litton, talks about the identity and access management challenges and the effects of cloud services in the IAM market. Continue Reading

• How can Android Enterprise Recommended improve user privacy?

  To tackle the issues of mobile user privacy and security at the same time, IT can deploy Android Enterprise Recommended devices and partition them with an Android Enterprise API. Continue Reading

• How can biometric authentication improve mobile security?

  A strong mobile authentication strategy should include a biometric factor, and IT should consider implementing such a factor into a multifactor authentication process.Continue Reading

• How can zero-touch enrollment help Android admins?

  Zero-touch enrollment can simplify the logistics of Android device provisioning for IT. This option has some restrictions, but some organizations can benefit from this method.Continue Reading

• Which Android Device Admin APIs will Google deprecate?

  With the release of Android Q, Google will discontinue several Android Device Admin APIs. Learn which Android management APIs will be deprecated and which will remain.Continue Reading

• Tackle mobile device authentication with modern methods

  Mobile user authentication should require more than a password. New technologies enable authentication methods that IT should consider for its mobile deployment.Continue Reading

• Use Android Enterprise to lock down mobile devices

  IT can integrate Android controls with EMM tools via APIs from Google's Android Enterprise program. These EMM capabilities can help IT manage updates and secure devices.Continue Reading

• Improve a mobile security strategy with the right policies

  IT must factor mobile users into its security plan. Intrusive applications and stolen devices are major security issues, but IT can account for these threats with proper planning.Continue Reading

• Know when to allow mobile device backup

  Mobile devices enrolled in MDM platforms should only be backed up in certain situations. Here's a rundown of what IT should allow in COPE, BYOD and COBO scenarios.Continue Reading

• Why Linux on Samsung DeX creates challenges for IT

  Using DeX, users can create a Linux desktop with their Samsung smartphones. But IT should be aware of the challenges with its deployment and management.Continue Reading

• How can IT use the OAuth 2.0 protocol for iOS 12 devices?

  Learn about the history of OAuth and Apple and how iOS 12 changed the game for authorization. There are a few things to be wary of, too.Continue Reading

• What problems occur with Intune app protection for Outlook?

  IT needs to configure settings a certain way to avoid problems when end users connect Outlook to Exchange Online. Here are steps to ensure that end users experience little friction.Continue Reading