Windows Mobile vs. RIM: Platform experiences compared

Microsoft's Windows Mobile platform and RIM's platform are compared by services supported in this checklist designed to ease the decision making process of which mobile platform best suits the needs of the majority of mobile workers.

Mobility is becoming an increasingly important component of the enterprise worker's day. Whether the worker is a road warrior or everyday in-office team member, a growing number of workers need mobility to achieve their best each day.

For IT professionals, deciding which mobile platform to use is a complicated process and involves many important steps -- from the initial decision making process to final deployment. And often the most difficult part is deciding on what platform will work best for the diverse majority of an enterprise's workers.

Currently leading the mobile platform arena, many enterprises select either Research In Motion (RIM) or Microsoft's Windows Mobile platforms to keep their workforce mobile. But what are the advantages and disadvantages of each platform?

To clear the fog around these platforms and facilitate this initial decision processing -- or the initial stage of a vast equipment change -- the editors at SearchMobileComputing.com have created an inclusive checklist that documents the level of support each platforms offers for a wide range of services, features and applications.

 

TABLE OF CONTENTS
  Administrator experience
  ADMINISTRATOR EXPERIENCE 

Designed to provide IT administrators with the information they need to make the best decision, this section documents each service offered by the Windows Mobile platform and RIM's platform. It offers input on each platform's support for an individual service, better preparing the IT administrator to develop and maintain a mobile deployment.

 

 

FEATURES AND APPLICATIONS
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION
Windows Mobile RIM
Mailbox auto-configuration: Devices include automatic mail client configuration for enduser.
Windows Mobile
RIM Centralized device configuration: Loading device with software and user data onto multiple devices is centralized.


Windows Mobile, RIM Admin application control: Third-party applications managed and approved or denied by administrator.
Windows Mobile
RIM Third-party app development: Third-party wireless application development supported through software developer's kit (SDK) and framework.


Windows Mobile, RIM Intuitive graphical environment: Easy-to-use, intuitive graphical interface for administrative activities.
Windows Mobile
RIM Line-of-business (LOB) interoperability: Existing framework and tools allow LOB applications on worker devices.
Windows Mobile
RIM Identifiable total cost of ownership (TCO): All ownership costs for individual devices are identifiable, including management costs, licenses, technical support, hardware costs and maintenance.

 

 

SUPPORT
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION


Windows Mobile, RIM Track and manage device statistics: Administrator has full capability to track device statistics and manage as preferred.
Windows Mobile RIM
Server deployment: Reduce IT overhead with modular setup and server provisioning.
Windows Mobile
RIM Admin-controlled diagnostics and monitoring: Device has diagnostic, monitoring and user-assistance tools.
RIM
Windows Mobile Data replication capabilities: Use of data replication allows systems to have high availability.
Windows Mobile, RIM

Wireless backup/restore: Users can wirelessly backup and restore data and settings.

 

 

SECURITY
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION
Windows Mobile
RIM Mailbox security and architecture: Mailbox architecture and support works with existing security architecture and increases mailbox quotas.
Windows Mobile
RIM Individual device security controls by admin: Administrator has control over individual device and user policies -- ie: attachment allowal, PIN expiration dates.


Windows Mobile, RIM Content security contolled by Admin: Administrators have control over all data stored on individual devices.

RIM Windows Mobile Automatic TLS encryption: Auto-encryption between hosts -- transport layer security.
Windows Mobile, RIM

Email and wireless encryption: Automatic intra-organization email encryption; triple data encryption stand (DES) and advanced encryption stand (AES) supported.




 

 

  USER EXPERIENCE 

In this section, services pertaining to the user's experience for both the Windows Mobile and the RIM platforms are detailed and labeled according to how much each platform can support the service. It is designed to provide both the IT administrator and the user with a better understanding of which platform best meshes with the mobile worker's specific needs.

 

 

FEATURES AND APPLICATIONS
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION
Windows Mobile, RIM

Email accounts: Both corporate and personal email supported.
Windows Mobile, RIM

Email applications: Operates with web-based email applications.
Windows Mobile
RIM Attachments: Offers capability to view large-sized attached files and images.
Windows Mobile RIM
Action functionality: User-enabled out-of-office or follow-through options supported, as well as setup for automatic reply notifications.
Windows Mobile, RIM RIM (for threaded messages)
Text capabilities: SMS and/or MMS enabled; threaded messages enabled.
Windows Mobile RIM
Microsoft Office capability: Users can open, view and edit Microsoft Office applications; click links to document attached to emails or stored on external servers.
Windows Mobile RIM
Search: Device and over-the-air (OTA) search enabled.
Windows Mobile, RIM

Image capability: Photos and video sharing capability enabled, including sound capabilities.
Windows Mobile RIM
Ease of use: Device hardware and applications are easy to use and intuitive, including buttons, menus, Internet browsing and phone capabilities.
Windows Mobile RIM
Contact list: Access corporate and personal address lists with search capabilities.
Windows Mobile, RIM

Web browsing: Device allows web browsing, search, RSS feeds, GPS and other location-based services, voice-activated commands, and organizational applications -- including calendar, contacts, tasks etc.
Windows Mobile
RIM Hardware options: Users can select from numerous device manufacturers.
Windows Mobile
RIM Applications: Multiple commercial mobile applications available.
Windows Mobile
RIM Third-party solutions: Multiple third-party solutions available.

 

 

SUPPORT
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION
Windows Mobile RIM
Remote email access: Remote access to full mailbox capabilities of corporate email, including organizational tools, status tools and subfolder structure.
Windows Mobile, RIM

Call history: Phone history support enabled.
Windows Mobile RIM
Synchronization: Calendar, contact, task, email account and subfolder synchronization with corporate server enabled.

 

 

SECURITY
YES NO PARTIALLY SUPPORTED SERVICE DESCRIPTION
Windows Mobile RIM
Email security: Email messages, forwards, replies and drafts are protected by Information Rights Management (IRM).
Windows Mobile, RIM

OTA security lockdown: Over-the-air, IT control to lock down or wipe lost or stolen devices.
Windows Mobile, RIM

User controlled security: Device, local document and storage card encryption controlled by user. User can also control communication security on device for compliance and confidentiality.

Mobile managers face a tough choice when weighing which mobile platform or operating system to deploy to mobilize the workforce. To continue finding out more about the wide range of mobile operating systems out there, check out SearchMobileComputing.com's special report Mobile operating systems: Which mobile device platform fits your strategy? which features a panel of experts and their advice on the major mobile OS available.

This was last published in September 2008

Dig Deeper on BlackBerry operating system and devices

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

SearchNetworking

SearchTelecom

SearchUnifiedCommunications

SearchSecurity

Close