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How mobile technology changed the way IT pros work and live
This article is part of the Access issue of April 2017, Vol. 1, No. 2
Mobile technology has evolved rapidly, and has changed the enterprise along the way. From dealing with IT job development to personal lives to vendor products, companies are behind if they are not already going mobile. Four IT professionals share their stories about how mobile technology has affected their jobs, their companies and now our futures. Steve Athanas director of platforms and systems engineering, University of Massachusetts Lowell Expectations have changed considerably. Part of that is because of a more demanding work environment, but the other part is that you have a mobile phone and an iPad with you. There's no excuse why you shouldn't be able to fix problems right then and there. Steve Athanas The way we deliver services has also shifted. When I started working at the university, the expectation was, 'I can register for classes when I get to a computer.' Now it is, 'I can register for classes at any moment that I feel like pulling my phone out of my pocket.' If you don't have a mobile-first strategy, you have an ...
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Features in this issue
Sears Home Services needed to find a better way for its technicians to collaborate on complex repairs. GoToAssist Seeit has boosted worker productivity and customer service.
Slack Enterprise Grid puts the emphasis on large organizations by giving IT a central location to deploy and customize settings for multiple teams at once.
EMM configurations can help safeguard the enterprise from attacks, but mobile threat detection tools take a different approach to actively pinpoint security issues.
Mobile technology has changed the business world forever. Four IT pros discuss how it's informed their work and personal lives today and will continue to do so in the future.
News in this issue
Web apps, virtualization and desktop as a service are just a few of the application delivery methods IT can choose. Admins should stay flexible when sorting through the options.
Columns in this issue
IT admins have to decide between delivering full virtual desktops or virtual apps. Once they decide that, there's still the question of choosing on-premises or cloud-based.
Mobile users demand data access anytime, anywhere, and organizations are pressed to provide it. Don't forget about the third-party systems that allow this access in the first place.