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• Unified Communications

  • What's the difference between bits and bytes specific to telephony?

    The differences between bits and bytes specific to telephony equipment is explained by UC strategies expert Matt Brunk in this expert response.

  • Startup Pexip introduces software-based video conferencing bridge

    Pexip Infinity is a subscription-based, virtualized video conferencing bridge from the founders of Tandberg.

  • The truth about mobile UC&C uptake

    As much as vendors tout their mobile UC&C clients, adoption is still very low. Find out why and what could make true solutions meaningful.

• Networking

  • Can your existing tools juggle so many external services?

    You need to make sure you have the right tools to effectively monitor so many new externalized services. Expert Henry Svendblad shows you how.

  • WLAN vendor Ruckus offers device-agnostic BYOD management

    Enterprises need device and operating-system-agnostic BYOD management. Ruckus offers device-agnostic networking software for enterprise WLANs.

  • Is it time to consider FCoE adoption in your storage network plan?

    Fibre Channel over Ethernet (FCoE) adoption is growing. But is it right for your organization?

• Telecom

  • Smartphone adoption spurs advanced services demand in Latin America

    Latin American smartphone adoption is more robust than North America's, and the consumers are more mobile-friendly than their peers in developed economies.

  • Need for wireless network upgrade is key AT&T/T-Mobile driver

    Rising demand for high-quality network service delivery will require operators to undertake a massive wireless network upgrade, driving deals like the AT&T/T-Mobile acquisition.

  • Video: ACG Research dissects telecom routing and switching market

    In this ACG Research HotSeat video, Managing Partner Ray Mota gives viewers a quarterly update on the telecom service provider routing and switching market.

• Networking Channel

  • Aruba Networks Partner Program Checklist

    Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.

  • NetScout Systems Partner Program Checklist

    Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.

  • Visage Mobile Partner Program Checklist

    Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.

• CRM

  • The Salesforce acquisition of ExactTarget: What to expect now

    Salesforce's acquisition of digital marketing software firm ExactTarget is virtually a done deal. Find out what customers can expect for the future.

  • CRM trends: Customer engagement, free range agents and more

    Fresh from the ACCE conference, Lena J. Weiner reports on multiple exciting trends in CRM, including automated and social CRM.

  • Former DJ helps businesses do customer engagement like rock stars

    Former Houston DJ Dayna Steele wants you to know that customer engagement has more to do with rock n' roll than you might think.

• Data Management

  • From 4GLs to HTML5 desktop apps: Bringing data to the masses

    Advocating wider access to data, speakers at the Information Builders Summit 2013 traced a journey from 4GL tools to HTML5 desktop apps and beyond.

  • Enterprise data quality efforts in good company with MDM, governance

    Combining data quality initiatives with master data management and data governance programs can help ensure that data remains accurate and consistent.

  • Better data quality process begins with business processes, not tools

    Efforts to improve data quality should start with procedural changes to help avoid data errors, then the possible addition of data quality software.

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