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disappearing e-mail


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DEFINITION - Disappearing e-mail is a message sent using a type of distribution management tool for e-mail. A message sent with one of these products may disappear from the recipient's inbox, or may be still there, but altered by the sender. A user of the software can set various policies on messages that control a recipient's access to them after they are sent. For example, a user or company may stipulate a limit on how long a message will be held on the server, or whether a message can be copied, printed, forwarded, or saved. Some of the products allow a sender to retrieve messages from a recipient's inbox or to revise them, a capability that would be appreciated by a sender who had succumbed to e-mail rage or by an e-mail newsletter editor who discovered a serious error too late.

According to Omniva (formerly called Disappearing Inc), their product, Policy Manager, enables the electronic equivalent of sending a message written with disappearing ink: at a certain point, the message - which contains a stored encryption key that expires when the sender stipulates - is no longer readable. There are several other products available, including Atabok's VCNMail 2.0, Authentica's MailRecall. Larger companies, including Lotus Notes and Microsoft Outlook, are also including distribution management features in their most recent versions.

Learn more about Mobile Messaging
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Mobile messaging for the enterprise: This series on enterprise mobile messaging provides mobile managers with an in-depth view of mobile messaging applications including mobile email, IM, voice and security.
Mobilizing your enterprise applications: This series explores the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications.
A merging of global mobile styles: Though Antoine Wright doesn't know the details of what will happen to mobility in the future, he does know that it is changing daily communications on a global-made-local level.
The growing impact of mobile messaging: This research report looks at the benefits and burden of mobile messaging and addresses three important issues you must consider when expanding your use of mobile messaging.

LAST UPDATED: 11 Sep 2003

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More resources from around the web:
- Omniva offers a page about "Developing, Implementing, and Enforcing Corporate Email Policies."





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