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• Unified Communications

  • SIP Forum to showcase SIP trunking interoperability for enterprises

    The SIP Forum has announced SIPconnect-IT, a live testing initiative for SIP trunking interoperability, which could lower SIP trunking costs and complexity.

  • TCO metrics key, but complex in IP telephony systems deployment

    Total cost of ownership (TCO) metrics for new IP telephony systems are often overlooked by enterprises, according to a new study, but other factors rank high in importance.

  • Avaya introduces iPad mobile UC appliation as mobility interest grows

    With mobile unified communications a major priority for enterprises in 2012, Avaya has launched a mobile UC product for the iPad.

• Networking

  • Taking WPS attack precautions can reduce unauthorized WLAN access

    Admins should take WPS attack precautions to avoid unauthorized WLAN access, yet understanding the WPS protocol and its own vulnerabilities is key to complete network protection.

  • Integrating Juniper QFabric into your existing data center network

    In this video, learn how to integrate Juniper QFabric into existing data center architecture, taking into account the issues that can be associated with the technology.

  • Wireless intrusion prevention system smartens school district Wi-Fi

    With AirMagnet’s wireless intrusion prevention system and RF spectrum analysis, a large school district improved wireless LAN security and solved Wi-Fi interference problems.

• Telecom

  • Smartphone adoption spurs advanced services demand in Latin America

    Latin American smartphone adoption is more robust than North America's, and the consumers are more mobile-friendly than their peers in developed economies.

  • Need for wireless network upgrade is key AT&T/T-Mobile driver

    Rising demand for high-quality network service delivery will require operators to undertake a massive wireless network upgrade, driving deals like the AT&T/T-Mobile acquisition.

  • Video: ACG Research dissects telecom routing and switching market

    In this ACG Research HotSeat video, Managing Partner Ray Mota gives viewers a quarterly update on the telecom service provider routing and switching market.

• Networking Channel

  • Cisco Live London: 40 and 100 GbE switching and souped up WLAN

    At Cisco Live London, Cisco debuted 40 and 100 GbE line cards for Nexus and Catalyst switching lines, as well as a 4-antenna wireless access point meant to soup up the WLAN.

  • Selling public sector IT solutions forces partners to do some homework

    The need for public sector IT solutions is growing due to developing network activity, but can partners must be ready to commit to longer sales cycles and other complications.

  • IT asset disposal services offer secure data removal and piece of mind

    Channel partners can offer Ingram Micro’s IT asset disposal services to provide customers with secure data removal while remaining environmentally friendly by recycling devices.

• CRM

  • As social media expands, companies need to center social CRM plans

    With social CRM gaining popularity, companies need to identify their audiences are and what social media sites and technology they use, analysts say.

  • Red Sox hit home run with custom Microsoft CRM app

    The Boston Red Sox spent seven years searching for a CRM system to handle ticketing and fan engagement before selecting a custom version of Microsoft CRM.

  • Contact center social will (slowly) become norm

    In this expert response, find some ways contact centers are using social media channels to manage customer contact volume.

• Data Management

  • AAA picks Dell Boomi cloud integration tools over IBM, Jitterbit

    A local AAA auto club serving three western states is using cloud-based data integration tools to help drive an aggressive cloud computing strategy.

  • From the Editors: Framing the case for enterprise data virtualization

    There’s no lack of choices to consider if you’re looking at a possible data virtualization deployment -- both in terms of the vendors offering tools and the potential uses for the technology.

  • Forrester Wave: Informatica, IBM lead data virtualization tools market

    Informatica and IBM are the top dogs in the data virtualization software market, thanks to a strong combination of “enterprise-class” features, according to Forrester Research Inc.

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