Industry leaders discuss the different ways organizations can measure UC adoption and ensure employees are using the features they need.
With Cisco Spark now on the market, the similarities between the service and WebEx may have stirred some confusion. But the collaboration services have two very different focuses.
Alcatel-Lucent Enterprise has made several enhancements to its unified communications portfolio for SMBs. The improvements are centered on mobility.
Your company is merging: How do you link disparate WAN service providers to ensure continued connectivity?
SN blogs: This week, an analyst says crossover between enterprise and telecom networking continues; The Internet of Things brings healthcare to poor countries.
Don't look now, but Microsoft may find itself a winner in the emerging Internet of Things marketplace.
In telecom news, Verizon snaps up AOL for mobile video and advertising technology; data center interconnect shows major revenue growth.
In telecom news, Joytel plans to expand its service in Florida markets using dark fiber from Allied Fiber, while Huawei looks to thrive in the wake of Nokia's Alcatel-Lucent deal.
In telecom news, Ciena has made a bid to acquire Cyan to expand its networking software portfolio, while the FCC pushes to expand broadband in rural areas.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
At the ICMI Contact Center Expo, users were interested in how to make their centers more efficient while serving customers in whatever channel they choose.
Consumers use mobile devices constantly. Marketers can capitalize on this by developing a rich, engaging mobile experience to drive sales.
A contact center manager shares guidelines of how fellow leaders can get the most out of their agents when inheriting or 'rebooting' a center.
Companies in all industries can benefit from a master data management program, advises MDM expert Anne Marie Smith. Learn how to enhance yours.
A data lake may seem like a clear choice -- deposit all your data in a Hadoop repository for analytics uses -- but navigating those IT waters isn't so simple, consultant Wayne Eckerson says.
As relational database management systems handle more and more data, a strategic approach to data modeling has become vital.