UC security is not a priority, according to a survey of IT professionals. But security should not be overlooked, as cloud UC creates new risks.
Mobile workers and government rules could force enterprises to enhance their 911 services. In particular, call routing and employee-location management are key issues.
While many organizations use WebRTC for voice and video calls, enterprises can take advantage of the technology in other ways. Learn about some lesser-known WebRTC use cases.
Cisco has introduced hardware that contains all the components for running virtual network functions. The new gear delivers Cisco VNFs in the data center and branch office.
This week, bloggers look into cybersecurity policies presented at RSA 2017, how to confront hybrid cloud challenges and the meaning of the SMS-Curvature merger.
The leading network availability monitoring tools troubleshoot networks deployed in big enterprises, as well as within service-provider environments that manage multiple domains.
To reduce cost or increase revenue, operators have three telecom technology transformation options to increase service automation, using different amounts of new technologies.
Restarting a telecom transformation means putting business goals first and technology choices second, and making the service process more efficient through automation.
Service providers can increase network automation using SDN and NFV next-generation infrastructure for enterprise service options by exposing secure network APIs.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
As CRM chatbots improve, as well as IoT implementations to support customer service, SAP users find new uses for the tech, thanks to tighter integration to S/4HANA.
Social CRM software requires a commitment of time and money. Consider the pros and cons and ask these important questions before choosing a social CRM platform.
It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and steer you away from costly mistakes.
Moving custom Spark and Hadoop pilot projects into production use has proved daunting. But container technology eased the transition at the Advisory Board analytics service.
Big data architectures are complicating the data integration process for more and more IT teams, driving them to hit the gas on efforts to expand their integration capabilities.
Effective metadata management processes can prevent analytics teams working in data lakes from creating inconsistencies that skew the results of big data analytics applications.