RingCentral, a cloud-based telephony provider, targets multinational businesses by expanding services to include Global Office cloud PBX packages in foreign markets.
UC and collaboration analytics applications, which can track network and employee performance, need to mature before they can truly benefit a company.
Expert Jon Arnold explains the significance of high-definition audio conferencing services and the types of meetings that would benefit from high-quality audio.
This week, bloggers discuss switchdev and SAI, how vendors can improve their bug-catching efforts and the evolution of the Internet of Things.
If you think you had a weird day at the office, check out some of the crazy conditions these IT pros work in as we explore four networks off the beaten path.
The next-generation firewall has become the focal point of an enterprise security strategy that integrates with cloud-based threat analysis and endpoint management.
In 2016, evolving trends in telecom will reveal whether the cloud, NFV and SDN can be effective business-level options for operators that need operations and management automation.
Walk through how to use tools like Ansible, Jinja2 and YAML to orchestrate real-time video and voice QoS across traditional network devices without full SDN.
Virtual routers work well in some parts of carrier networks, but not everywhere. Now, mobile, cloud and SDN offer evolving uses for virtual routing.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
The virtual contact center has become increasingly compelling. Why?
A shortsighted focus on closing the deal can cause a company to come up short of its real goal of nurturing consumers throughout the customer lifecycle.
As more consumers utilize social media customer service options, organizations are finding it's important to create strategies to handle company responses.
Hadoop has been slowly plodding through the big data jungle, but SQL's integration may put a spring in the elephant's step.
Attention's been placed on Spark running on Hadoop, but there are Spark connectors for NoSQL that usher in a new class of operational analytics.
Consultant David Loshin says self-service data preparation software helps give data analysts broader access to business information than they typically can get in a data warehouse.