As Microsoft continues its foray into unified communications, Office 365 telephony, a cloud service, is not yet a full replacement for on-premises telephony systems.
The Medical University of South Carolina expands its telehealth program with a video integration that allows doctors to connect with patients directly from health records.
Meeting rooms are getting a makeover as visual workspace systems aim to enhance collaboration among distributed teams. But enterprises need to 'try before you buy.'
Startup Apstra has launched a distributed network operating system that manages an IP fabric in a multivendor network.
A Boston-area startup launches router software that makes routing session-oriented; Dell sells a software unit; Dell'Oro notes a surge in 40 GbE switch sales.
This week, bloggers explore Avaya VSP updates, the federal Software Assurance Marketplace and packet loss with TCP.
Network operators planning next-generation network migrations need to choose from layered, geographic and service-oriented approaches, or a combo platter that meets their needs.
Facing two network market truths, carriers must focus on metro networks with big pipes connecting cloud data centers at the edge to keep costs in line with incoming revenue.
Evolving SDN/NFV network standards address the technology but don't help operators understand potential operational efficiencies and increased service revenues.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Starbucks succeeds with price changes thanks to a knowledgeable consumer engagement strategy, while Wal-Mart has struggled given a lack of customer understanding.
Contact center service is critical to customer experience, so companies need to ensure their call center agents have the right tools and techniques for the job. Here's how.
There are a number of tools that help companies collect and analyze customer data behind the scenes, but the most valuable interactions may happen out in the open on social media.
DataStax Enterprise 5.0 couples a Cassandra store with a version of the open source Titan graph DB. The goal is fast analytics closely tied to fast transactions.
Not every tool can resolve every problem, so understanding the cause of the bottleneck can help you determine which of these database performance management tools to consider.
Even if you can identify with the use cases presented here, it's important your organization is well-prepared to deploy the software it buys.