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• Unified Communications

  • All You Can Meet video bridge prices meet more users' needs

    Blue Jeans Network, which provides hosted video bridges, is delivering All You Can Meet video conference pricing plans to enterprises.

  • What is a call park phone feature and how does it work?

    UC expert, Matt Brunk, explains a call park phone feature, how it works and how it compares to a visual call park feature in this expert response.

  • What's driving video interest and funding growth of video platforms?

    There are four drivers that are spurring video interest and funding the procurement of video platforms, says Nemertes Research's Irwin Lazar.

• Networking

  • Troubleshooting network problems with good governance and design

    Packet loss, oversubscription, unpatched and inconsistent switch software still plague enterprise networks. Find out how engineers are fighting back.

  • Networking blogs: Overlay Transport Virtualization, SDDC practicality

    In this week's networking roundup, bloggers advise how to use Overlay Transport Virtualization and discuss what's needed for a mature SDDC.

  • Q&A: Why WLAN test tools should evolve quickly -- but likely won't

    Network consultant Peter Welcher talked to SearchNetworking about the evolution of WLAN test tools as more businesses look to wireless networks.

• Telecom

  • Smartphone adoption spurs advanced services demand in Latin America

    Latin American smartphone adoption is more robust than North America's, and the consumers are more mobile-friendly than their peers in developed economies.

  • Need for wireless network upgrade is key AT&T/T-Mobile driver

    Rising demand for high-quality network service delivery will require operators to undertake a massive wireless network upgrade, driving deals like the AT&T/T-Mobile acquisition.

  • Video: ACG Research dissects telecom routing and switching market

    In this ACG Research HotSeat video, Managing Partner Ray Mota gives viewers a quarterly update on the telecom service provider routing and switching market.

• Networking Channel

  • Aruba Networks Partner Program Checklist

    Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.

  • NetScout Systems Partner Program Checklist

    Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.

  • Visage Mobile Partner Program Checklist

    Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

• Data Management

  • New BI stack tackles data load at Boston Children's Hospital

    Boston Children's Hospital upgraded its business intelligence architecture to boost enterprise reporting, a move that also required retraining users.

  • Expanded Hadoop use cases will drive need for new enterprise features

    With user interest rising, Hadoop vendors are trying to pave a path to higher adoption with add-ons that target issues holding the technology back.

  • Jim Goodnight on SAS in-memory analytics and the data scientist

    A podcast Q&A with SAS execs Jim Goodnight and Jim Davis looks at big data enablers, including in-memory analytics, and the role of data scientists.

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