Analyst: Enterprises poised to benefit from carrier swapping rules
Jim Rendon, News Writer (13 Jan 2004)
Beginning Nov. 24, U.S. wireless customers gained the option of keeping their phone numbers when they switch from one wireless carrier to another. The change, known as wireless local number portability (WLNP) was forced on reluctant carriers by the Federal Communications Commission.
While WLNP is ultimately beneficial to wireless customers, Bob Egan, president and founder of the North Providence, R.I.-based research firm Mobile Competency, predicted plenty of problems with the implementation. Six weeks after the launch date, we caught up with Egan to get his take on how the carriers are doing so far.
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