Combining collaboration and social features into existing email platforms will encourage adoption, without forcing users to work with standalone tools.
In this week's UC blogs, analysts discussed why Polycom is poised for a comeback and how the early adopters of WebRTC technology have fared.
How do you decide whether your organization should go with a hybrid video conferencing deployment? Expert Tsahi Levent-Levi explains how to determine if hybrid video is right for you.
IBM and Juniper say they will work together to deliver customer intelligence to cloud and communications service providers.
Midokura has refreshed MidoNet with features that provide a bridge for VMware customers looking to move to OpenStack without using proprietary virtual networking technology.
Wave 2 Gigabit Wi-Fi will usher in speeds of up to 7 Gbps. Expert Lisa Phifer explains what you need to do to get ready.
Internet service providers will be regulated as common carriers under Title II, as the FCC approved net neutrality rules.
The 5G technology standard is under development as the Internet of Things and an increasing number of mobile users create demand for next-generation wireless infrastructure.
VoLTE services are driving new growth in the VoIP equipment market, while Google pushes for the FCC not to regulate interconnection agreements with ISPs.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
Contact center agents are supposed to help customers with issue resolution. But that's tough when agents lack good working knowledge of products.
Philly 311, a new mobile customer service app for the city of Philadelphia, helps citizens report neighborhood incidents and engage more deeply with city government.
Mark Roberge, chief revenue officer at HubSpot, uses serious data analysis when hiring sales staff. But science doesn't crowd out instinct.
The Open Data Platform has arrived, but not all Hadoop vendors are on board. The initiative, aimed at boosting interoperability, formed a backdrop for discussion at the Strata + Hadoop World 2015 conference.
Database expert Craig S. Mullins examines the criteria and characteristics you should consider when determining if a relational database management system is right for your company.
Building and running enterprise Hadoop applications takes more than data crunching. First, Hadoop data must be absorbed into company processes, a Western Union IT manager says.