What are the challenges in using UC apps over Wi-Fi? UC expert Michael Finneran explains the network issues caused by deploying UC over Wi-Fi and how they can be resolved.
A cloud telephony forecast: Before implementing a cloud IP telephony service, be sure to address your current infrastructure performance and needs.
In this week's blogs, analysts discuss Twilio's move into WebRTC video and Avaya increasing workforce optimization support for SMBs.
Expert Julian Weinberger says that locking your VPN parameters can help secure your VPN tunnel by blocking users from changing configurations.
Diagnosing application performance problems remains the responsibility of the network manager, regardless of where those apps live.
ICYMI: This week, Juniper upgrades its SRX5800 firewall; Dynatrace announces Best of Web award winners.
In telecom news, Bell Labs is developing new G.fast technology, while Comcast's merger with Time Warner Cable could be in trouble.
In telecom news, a report from the Bureau of Labor Statistics shows promising telecom employment numbers; broadband customers are increasingly using OTT services.
In telecom news, a report shows that fiber services are reaching more businesses as operators increasingly deploy fiber, while the Ethernet switch market continues to hit revenue records.
Value-added resellers and service providers interested in reselling Aruba networking hardware and software can learn the benefits of becoming an Aruba Networks partner with this standardized checklist. Compare Aruba's reseller partner program with other vendors' offering similar products.
Learn the benefits of becoming a NetScout Systems reseller partner with our Partner Program Checklist.
Learn the benefits of becoming a Visage Mobile reseller partner with our Partner Program Checklist.
Company investments in contact center agents, facilities and technology can be an enemy to profits. The virtual contact center model may defray some costs.
Companies tend to focus on the events leading up to a sale. But research suggests that post-sale interaction is key for long-term relationships.
Companies now see online self-service options as a must-have for customer experience strategy.
As NoSQL databases become more prevalent in enterprise processing, designing data models for the flexible-schema systems is a looming challenge for data architects and developers.
A data governance program doesn't have to be a police action. Instead, advises expert Anne Marie Smith, data stewards should help bring about cultural change in a collaborative way.
Database expert Craig S. Mullins examines the pros and cons of the in-memory database management system, and the criteria you should consider during the request-for-proposal and evaluation period.