Definition

push voice

Push Voice is a service that enables functionality normally associated with PBX-based phone systems for cellular phones or other mobile handsets. This capacity helps to integrate mobile handsets with corporate communications systems.

Added functions may include:

  • call monitoring
  • multiple voice mail message types and handling
  • speed dialing, possibly with access to a shared, organizational phone directory
  • call flows
  • conferencing
  • rich voice mail communications
  • unified communications, enabling (for example) voice capability for email
  • direct dial into corporate call centers
  • tracking for cost monitoring, audit and compliance records
  • immediate use of company extensions and phone numbers
  • use of leased lines and negotiated calling rates.

According to Jack Gold, founder of J.Gold Associates, a Northborough, Mass.-based research and advisory firm, roughly 75% of enterprise workers are mobile at least 25% of the time. "Most communications in business today are still via phone, especially with a mobile device," Gold said.

This was last updated in November 2007
Posted by: Margaret Rouse

Email Alerts

Register now to receive SearchMobileComputing.com-related news, tips and more, delivered to your inbox.
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

More News and Tutorials

  • DiVitas adds mobile unified communications to its FMC client

    Fixed-mobile convergence vendor DiVitas has added rich mobile unified communications features to its client and boosted its scalability by switching to a software-based approach.

  • Real-time location systems: Can you find me now?

    Real-time location systems (RTLS) have been around for years. Retailers use these systems to track inventory, and trucking companies use them for fleet tracking. Although the two applications sound similar, the underlying RTLS technology for both applications is quite different. This article provides an introduction to real-time location technology and a description of several common applications. Real-time location systems determine the position and location of a target. Position identifies a spot on the Earth using a geographic coordinate system (e.g., 32° 49' 49.7964' – 116° 49' 9.9228"). Location refers to a certain place in the real world (e.g., Boston's North End).

  • Managing mobile workers

    Managers of mobile workers have the responsibility in ensuring that their staff are performing their tasks efficiently, effectively and productively regardless of their location or even their working hours. Some managers embrace mobility while others struggle to let go of the 9 to 5, at your desk mentality. This Mobile Insight series by Craig Mathias covers best practices for mobile user management that you can put to work immediately.

Do you have something to add to this definition? Let us know.

Send your comments to techterms@whatis.com
Back to top